Alternatively, raise a Ticket by completing the form below
Frequently Asked Questions?
Q: Why should I submit a Ticket?
A: Tickets are centrally stored record of your request to the company, rather than an individual email that may or may not end up in someone’s trash folder.
Q: How Do I know my ticket has been submitted?
A: Once you have submitted a ticket you will receive an email saying the following:
Q: How do I know my ticket has been replied to by a support agent?
A: You will receive an email like the confirmation one stating your ticket has been replied to, click view ticket to view/reply to agent.
Q: Do you have manuals for?…
A: The manuals for all our products can be found in the downloads section of our website.
Q: When should I get my gas detection systems calibrated?
A: Gas detection systems are normally advised to be calibrated every 6 months, calibration periods can be extended of up to 12 months, based on site experience. We would never advise a calibration period of longer than 12 months, as site conditions can change considerably in a short period of time.